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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Weldu Solomon

February 26, 2026

5  out of  5
rating by Weldu Solomon
"Alex Prado is a great agency and State Farm is a an amazing and amazing company"
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Jennifer Delgado

December 3, 2025

5  out of  5
rating by Jennifer Delgado
"I’ve had the pleasure of working with Alex Prado at State Farm, and my experience has been fantastic! She’s incredibly available, knowledgeable, and always willing to assist me in saving money on my business and personal policies. I highly recommend her services to anyone seeking coverage."
We responded:
"Thank you so much for your wonderful review! I am so happy to hear that we were helpful and made your experience easy and positive. It means a lot to us that you trust us with your business and personal coverage. If you ever need anything, don’t hesitate to reach out—we’re always here to help! I am thrilled to be your insurance partner! #AutoInsuranceinDFW #AlexPradoStateFarm "
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Ennajy Masoud Taher Abdulkhalek

December 2, 2025

5  out of  5
rating by Ennajy Masoud Taher Abdulkhalek
"More than 5 years and always Easy treat to make me happy and satisfied..
Thank you Edna"
We responded:
"Mr. Ennajy the WOW team would like to Welcome you to the State Farm Family. It is a pleasure to assist you."
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Robin Hackett-Cristerna

November 25, 2025

5  out of  5
rating by Robin Hackett-Cristerna
"Alex and her team were amazing and explained everything and helped me understand the entire process."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Juana Jaime

November 3, 2025

5  out of  5
rating by Juana Jaime
"I really appreciate Ale and her team!! She went above and beyond in helping me while she was out of the office and got Jay to help me with our home insurance! Not a lot of people take the time to do that anymore. This speaks highly of Ale and her staff!! They are awesome!!! 🤩"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you found our team respectful, personal, and helpful with quality and immediate guidance. Your feedback means a lot to us and motivates us to keep providing excellent service. We look forward to assisting you again! Thank you for choosing State Farm for over 29 years! We appreciate you deeply! #AlexPradoStateFarm #LifeofaStateFarmAgent "
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Ashley Rosales

October 31, 2025

5  out of  5
rating by Ashley Rosales
"I was recently looking for auto insurance and had the pleasure of speaking with Diana to go over the whole process, she was very kind and respectful making me feel very welcomed. Definitely happy with my experience couldn’t thank her enough by making this better of my understanding as a youthful driver. Will for sure recommend. 10/10 experience."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Wayne

October 29, 2025

5  out of  5
rating by Wayne
"Alex and her team were always quick to help whenever I needed anything. Thankfully nothing ever happened where I needed to submit a claim but she was always there when I needed her. I had to move for work otherwise I would still be with her today."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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ivette davila

October 8, 2025

5  out of  5
rating by ivette davila
"Diana has the best customer service, so sweet & welcoming!"
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Anai Vargas

October 8, 2025

5  out of  5
rating by Anai Vargas
"Diana was so helpful, excellent customer service."
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massimiliano Russo

October 7, 2025

5  out of  5
rating by massimiliano Russo
"Excelente!"
We responded:
"Muchas Gracias por permitirnos ayudarte con tu seguro de auto y gracias por la calificación alta. Alex Prado State Farm es un buen vecino! "
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Melissa Montelongo

October 1, 2025

5  out of  5
rating by Melissa Montelongo
"i spoke with diana on the phone and she was the best. she explained everything very well and was very kind as well. she was very patient and understanding i felt very comfortable speaking with her and asking her questions. diana is definitely the person i want to speak too if i have more questions."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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emilyn

October 1, 2025

5  out of  5
rating by emilyn
"I've recently had to pleasure to speak to Diana!
Diana was very helpful, friendly, and answered all my questions. She was truly patient and attentive, listening to my needs and offering a solution. I highly recommend this service to anyone seeking amazing experience!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Diana provided you with excellent service and made the insurance process smooth and stress-free. We’ll be sure to pass along your compliments to her. If you ever need assistance in the future, don’t hesitate to reach out!"
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Jesús Hernandez

September 30, 2025

5  out of  5
rating by Jesús Hernandez
"Diana was very helpful and easy to talk with."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sam DeLeon

September 27, 2025

5  out of  5
rating by Sam DeLeon
"I recently had the pleasure of receiving assistance from an associate named Jay, and I must say, the service was outstanding. From the moment I was greeted, I felt valued and understood. They were incredibly attentive, patiently listening to my needs and offering solutions that went above and beyond my expectations. Jay’s expertise and dedication to ensuring my satisfaction were truly remarkable. I left feeling not just helped, but genuinely cared for. I highly recommend this service to anyone seeking a top-notch experience."
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Gustavo Vazquez

September 26, 2025

5  out of  5
rating by Gustavo Vazquez
"Jair is my go to person when it comes to my insurance needs. He provided me with excellent service and answered all my questions respectfully and quite fast. We discussed about the rates on my 2013 mustang, and I am definitely considering on switching!"
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Reuben Vazquez

September 26, 2025

5  out of  5
rating by Reuben Vazquez
"I had a fantastic experience working with Jay.
If you’re looking for an agent who genuinely cares about their clients and goes above and beyond to provide excellent service, I highly recommend Jay."
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Juana Hurtado

September 26, 2025

5  out of  5
rating by Juana Hurtado
"Jay was so much help with helping me transition some of my information and just in general. Will be asking for him next time."
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Gerson Nestares

September 26, 2025

5  out of  5
rating by Gerson Nestares
"I came in with some issues with changing my address and finishing up a claim. Jay really helped me out and his services made the process so smooth!"
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Anthony Berzosa

September 26, 2025

5  out of  5
rating by Anthony Berzosa
"Jay was really helpful and was amazing. 10/10 service would recommend to others!"
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Diego Zamora

September 26, 2025

5  out of  5
rating by Diego Zamora
"jay’s service is amazing! he is really understanding and helped me out with everything i needed!"
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Joel Vasquez

September 26, 2025

5  out of  5
rating by Joel Vasquez
"I’ve been a customer here for a while thanks to Jay and the amazing service he provides. From helping me through all my needs to constantly checking up after the work is done, I would recommend these services to anyone!"
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Angie A

September 25, 2025

5  out of  5
rating by Angie A
"I had a super pleasant experience working with Jennifer. Coming in I was concerned that I wasn’t going to get the proper information or plan I needed but Jennifer did an excellent job at walking me through the whole process and making me feel at ease when taking care of my car insurance."
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miguel velasquez

September 25, 2025

5  out of  5
rating by miguel velasquez
"Jennifer provided amazing customer service. She was friendly, helpful, and made the whole process simple for me."
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Michelle Ocampo

September 25, 2025

5  out of  5
rating by Michelle Ocampo
"Jennifer Desiderio was awesome, answered every question I had, was very quick with responses and gathering information."
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Pedro Desiderio

September 25, 2025

5  out of  5
rating by Pedro Desiderio
"Jennifer took the time to make sure everything was clear. She was very nice and made me feel comfortable with my choices."