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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adrian Castillo

September 15, 2026

5  out of  5
rating by Adrian Castillo
"I had a struggle with my apartment insurance but Jair was able to help me get my own insurance through State Farm."
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Krumouz

September 15, 2026

5  out of  5
rating by Krumouz
"Extermley friendly and personable"
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Gustavo Villanueva

September 15, 2026

5  out of  5
rating by Gustavo Villanueva
"Amazing work, Jair is literally a life saver."
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Owen Sáenz

September 15, 2026

5  out of  5
rating by Owen Sáenz
"Excellent"
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Edgar Hernandez

September 14, 2026

5  out of  5
rating by Edgar Hernandez
"Hair was very Helpful!"
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Bryan Segura

September 14, 2026

5  out of  5
rating by Bryan Segura
"Great service"
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Janet Delgado

September 11, 2026

5  out of  5
rating by Janet Delgado
"Have been with Alex for a while now. Very satisfied. Staff is very knowledgeable and go above and beyond. Always polite and helpful."
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Caleb Gates

September 4, 2026

5  out of  5
rating by Caleb Gates
"Jair is the best!"
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Tali

July 16, 2026

5  out of  5
rating by Tali
"I had an excellent experience working with Jair! He helped me open my new policy and make changes to another one, and he made the entire process smooth and stress-free. Jair answered all of my questions thoroughly, explained everything in a way that was easy to understand, and was able to help me in both English and Spanish, which I really appreciated. He was patient, knowledgeable, and genuinely cared about making sure I understood my coverage. I highly recommend working with Jair, and I’ll definitely be referring my friends and family to him. Thank you for the outstanding service!"
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Selena S

June 9, 2026

5  out of  5
rating by Selena S
"I'd recommend Alex Prado to anyone looking for insurance coverage. She provides excellent customer service and is extremely reliable. My request was handled very efficiently and completely stress free!! :)"
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Jaxon Wallace

April 22, 2026

5  out of  5
rating by Jaxon Wallace
"I had been shopping for insurance for about a month when I ran across Alex Prado State Farm. They gave me a quote that I agreed to, but eventually found me a rate that was $30 lower. I highly recommend Alex Prado to anyone looking for an insurance quote!"
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Orions Hendrix

April 16, 2026

5  out of  5
rating by Orions Hendrix
"My Agent Alex was nothing short of amazing! She was so kind, patient , attentive and very personable . She did a really great job of breaking down my policy currently and long time and the importance of having insurance in general. She’s absolutely great and pretty amazing at her job. Truthfully if it wasn’t for her timely communication and how knowledgeable she was about insurance, I probably wouldn’t have purchased the policy that I did , when I did. She’s killing it and definitely deserves a raise!"
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Nina Yang

February 27, 2026

5  out of  5
rating by Nina Yang
"Very nice and very helpful!
Thanks a lot"
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Weldu Solomon

February 26, 2026

5  out of  5
rating by Weldu Solomon
"Alex Prado is a great agency and State Farm is a an amazing and amazing company"
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Sharon Jordan

December 19, 2025

5  out of  5
rating by Sharon Jordan
"Respectful, persona, quality, immediate , guiding help I received."
We responded:
"Thank you so much for your heartfelt and wonderful feedback! We truly appreciate your kind words and are so glad that you felt respected, personally cared for, and well-supported with quality and prompt guidance. It means the world to our entire team to know that our efforts made a positive difference for you. We look forward to the opportunity to assist you again and continue providing the best service possible! #AlexPradoStateFarm #LifeofaStateFarmAgent #LikeaGoodNeighborAlexisThere "
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Jennifer Delgado

December 3, 2025

5  out of  5
rating by Jennifer Delgado
"I’ve had the pleasure of working with Alex Prado at State Farm, and my experience has been fantastic! She’s incredibly available, knowledgeable, and always willing to assist me in saving money on my business and personal policies. I highly recommend her services to anyone seeking coverage."
We responded:
"Thank you so much for your wonderful review! I am so happy to hear that we were helpful and made your experience easy and positive. It means a lot to us that you trust us with your business and personal coverage. If you ever need anything, don’t hesitate to reach out—we’re always here to help! I am thrilled to be your insurance partner! #AutoInsuranceinDFW #AlexPradoStateFarm "
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Ennajy Masoud Taher Abdulkhalek

December 2, 2025

5  out of  5
rating by Ennajy Masoud Taher Abdulkhalek
"More than 5 years and always Easy treat to make me happy and satisfied..
Thank you Edna"
We responded:
"Mr. Ennajy the WOW team would like to Welcome you to the State Farm Family. It is a pleasure to assist you."
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Carlota Rodriguez

November 25, 2025

5  out of  5
rating by Carlota Rodriguez
"Jay was the best answered all my questions.
That I felt wow this company sounds great to work for
I would really recommend this office!!!!!"
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Robin Hackett-Cristerna

November 25, 2025

5  out of  5
rating by Robin Hackett-Cristerna
"Alex and her team were amazing and explained everything and helped me understand the entire process."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Clifton Todd

November 16, 2025

5  out of  5
rating by Clifton Todd
"Anything I say, wouldn't be enough. Thanks Alex. Live long and prosper."
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Juana Jaime

November 3, 2025

5  out of  5
rating by Juana Jaime
"I really appreciate Ale and her team!! She went above and beyond in helping me while she was out of the office and got Jay to help me with our home insurance! Not a lot of people take the time to do that anymore. This speaks highly of Ale and her staff!! They are awesome!!! 🤩"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you found our team respectful, personal, and helpful with quality and immediate guidance. Your feedback means a lot to us and motivates us to keep providing excellent service. We look forward to assisting you again! Thank you for choosing State Farm for over 29 years! We appreciate you deeply! #AlexPradoStateFarm #LifeofaStateFarmAgent "
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Ashley Rosales

October 31, 2025

5  out of  5
rating by Ashley Rosales
"I was recently looking for auto insurance and had the pleasure of speaking with Diana to go over the whole process, she was very kind and respectful making me feel very welcomed. Definitely happy with my experience couldn’t thank her enough by making this better of my understanding as a youthful driver. Will for sure recommend. 10/10 experience."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kimberly Rosales

October 30, 2025

5  out of  5
rating by Kimberly Rosales
"Diana is amazing!
Best sales agent i’ve ever had.She’s super friendly, helpful, and really cares about her clients. She made it super easy to understand and got me the perfect coverage. Highly recommend her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ashley Barillas

October 30, 2025

5  out of  5
rating by Ashley Barillas
"Diana was very kind and sweet, great customer service from her and the others !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Wayne

October 29, 2025

5  out of  5
rating by Wayne
"Alex and her team were always quick to help whenever I needed anything. Thankfully nothing ever happened where I needed to submit a claim but she was always there when I needed her. I had to move for work otherwise I would still be with her today."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"