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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


March 10, 2023

5  out of  5 rating by A C E
"Good insurance agents to work with."

Juan Garcia

March 1, 2023

5  out of  5 rating by Juan Garcia
"(Translated by Google) Excellent attention and above all great human quality. Alex made me feel like part of his family and each of the policies he recommended tailored to me and my family's needs. (Original) Excelente atención y sobre todo gran calidad humana. Alex me hizo sentir como parte de su familia y cada una de las pólizas que me recomendó se ajustaron a mis necesidades y las de mi familia."

Paola Rodriguez

January 14, 2023

5  out of  5 rating by Paola Rodriguez
"Jay informed me about my account, he was able to get me a better low rate with more coverage. Amazing service!"

Juan Torres

December 19, 2022

5  out of  5 rating by Juan Torres
"Made getting insurance on my vehicle very easy, quick and a great rate! Thank you to Jay for being super helpful he was patient and knowledgeable answering every question i had. definitely will be recommending to my family and friends."

Jose Morales

December 15, 2022

5  out of  5 rating by Jose Morales
"(Translated by Google) Mr. Alex helps me a lot with the paperwork (Original) El señor Alex me ayuda mucho con el papeleo"

Demii Thomas

December 5, 2022

5  out of  5 rating by Demii Thomas
"I have met Alex in person, and she is such a friendly person. She is very passionate about her company and takes all possible steps and opportunities to grow and develop her staff and services to yield Great results."

Averion Hunter

December 2, 2022

5  out of  5 rating by Averion Hunter
"Incredible service! Alex and her agents were super friendly and very knowledgeable about insurance. They helped me get a great rate! :)"

Nancy Rojas

November 7, 2022

5  out of  5 rating by Nancy Rojas
"Best agent I’ve ever had!! Highly recommend Alex!! She is very knowledgeable and provides excellent customer service!!"

Bigman Thegiant

November 4, 2022

5  out of  5 rating by Bigman Thegiant
"Jenny Rodriguez is a wonderful person to work with for sure u will be making more business with her she's awesome"

asuzena mendoza

November 4, 2022

5  out of  5 rating by asuzena mendoza
"excellent customer service from agent jennifer.. so friendly with such an amazing knowledge. totally recomend her .!!"

Ivan Faustino

November 4, 2022

5  out of  5 rating by Ivan Faustino
"Excellent attention! Thank you Jennifer for explaining clearly everything. 100% recommended"

Diana P.

November 4, 2022

5  out of  5 rating by Diana P.
"Jenny is super friendly and helpful and makes sure everything is taken care of. Remains professional and overall great!"

Curtis M

November 4, 2022

1  out of  5 rating by Curtis M
"If you want to be called and texted multiple times per week begging for your business, then this is the agent for you. February of 2022, I found this agent on the State Farm website. I called for a renters insurance quote and was happily given one. When prompted on switching car insurance to this agent, I stated not at this time but when I was interested that I would call back and work it out. I was called back 10 mins later by the same gentleman (Jay Meraz) in an attempt get my business. I again stated that I would call back when I was interested. (I was in the process of moving in and very stressed). I was called again about three hours later by the same gentleman and told him to call me next week. During work, he called and stated that he had "many concerns" about my insurance policy. (A policy this agent has never had and never will have). I called my agent back home and was assured that all is well with my policy. I called and spoke to Ms Alex and instructed her to have remove my number from her call list and demand that the Jay or anyone from this office never call me again. Guess who decided to call again yesterday? JAY! After hanging up on him again, I called the agency back to complain. I was met with "you've never been a customer with this agency" and after being interrupted mid sentence twice, "you're being quite rude, corporate will be calling and dealing with you". Don't worry about corporate calling me, they already have the recording of your unprofessional phone call... I've never seen such unprofessional from a business or lack of accountability from a business owner. If you want to keep your sanity, avoid this business like plague."

Edgar Baeza

October 16, 2022

5  out of  5 rating by Edgar Baeza
"I had a great experience coming here for my insurance. Specially with Jair, he was very nice and friendly. He had really good knowledge about his job and was of great help. I would definitely call or go back to the office to speak with him about any questions in the future."

John Nixon

October 13, 2022

5  out of  5 rating by John Nixon
"Alex Prado is an exceptional State Farm agent! I highly reccome her ans her team for any auto, life or home insurance! I feel like a friend now!"

Susana Martinez

October 11, 2022

5  out of  5 rating by Susana Martinez
"Jair was very helpful with answering my questions, helping with my concerns, and promptly contacting me for updates! Definitely recommend! Thank you Jair"

Rhesa O'Brien

October 11, 2022

5  out of  5 rating by Rhesa O'Brien
"Alejandra is the best insurance agent I’ve ever dealt with!!!! I use to think that paying for a quality insurance agent was a waste of money, but then I started using Alejandra’s State Farm Agency and my mind has been blown! This woman is always here for me to remind me of my payments if I’m past due, she always gives me the best advice when it comes to how I should handle different situations with my car or home. She has honestly won my business for life. This last time I was in a car accident, she guided me step by step with reliable trusting advice on how I should handle my claim. It doesn’t seem like a big deal until you’re faced with an accident and not know where to turn. She is the ultimate level of impeccable customer service, and I have never met an agent that treats me like they are taking care of a family member until I started using her agency. This woman is so quick with her responses and never leaves me left on read!!! Thank you so much Alejandra for treating my well being like I’m your cousin. I LOVE YOU!!!"

Selena G

October 11, 2022

5  out of  5 rating by Selena G
"I was in the market to compare rates for my auto insurance due to the cost of my previous policy increasing once again. I worked with Jay & he made the process super easy for me especially during a busy time for my own personal work schedule!"

Gabriela Ramirez

October 10, 2022

5  out of  5 rating by Gabriela Ramirez
"Alex Prado is the BEST! She's professional and a pleasure to deal with. Always has the answers for me and good rates on my insurance needs. I couldn’t recommend a more honest insurance agent!!"

Roberto Martinez

October 10, 2022

5  out of  5 rating by Roberto Martinez
"I went here and Jaír M gave me a quote and the experience was smooth and easy. Recommend him if you go he will give the answer to any questions you’ll have fast."

Helen Garcia

October 10, 2022

5  out of  5 rating by Helen Garcia
"Jair offered me great service and a great deal for my life insurance. 10/10"

Madison Winkler

October 4, 2022

5  out of  5 rating by Madison Winkler
"This is by far one of the best insurance companies I have worked with. They are very personable on the phone and Jay worked around my hectic schedule to get me the best rate and discounts possible. I would recommend them to anyone looking to get insurance!"

Brad T

October 4, 2022

5  out of  5 rating by Brad T
"I recently switched agents, and since doing so I have had nothing but great customer service. So far it has NOT been difficult at all to reach someone for support and in my experiences, they've always been polite, resourceful, and knowledgeable which is all I can really ask for. I had to buy renters insurance for the first time, and within the first month, the apartment complex had already reached out about a possible discrepancy in my insurance policy and threatened to fine me. Jennifer R. was very helpful and patient in assisting me to resolve the concern. She even went so far as to contact the apartment's leasing consultant herself and kept me in the loop so that I could stay up to date but not have to play middle man. The issue has since been resolved, and I have had nothing but pleasant experiences with this office."

Alex Lugo

September 27, 2022

5  out of  5 rating by Alex Lugo
"First time with State Farm my agent Alex Prado was so professional and polite! I received great service and went the extra mile after work hours when I had questions. I highly recommend! 💯"

Kevin Krynowsky

September 26, 2022

5  out of  5 rating by Kevin Krynowsky
"Alex and her team were knowledgeable, helpful, and pleasant."