State Farm® Insurance Agent Alex Prado

"This is the best customer service I have ever received in my life. Ms.Prado took very good care of me. She went above and beyond and was very patient within helping me find the best deal in my situation. Took care of my insurance needs. Best insurance agent by far. Honest and trustworthy. Thank you Alex We appreciate your hard work! Highly recommend! Most Agents try to make a sale but this agent is a one in a million! best agents out there without a doubt! I called five different insurance companies and none of them even in the slightest compared to Ms. Prada service. It was a pleasure being serviced by Ms.Prada, without her I wouldn’t be able to have the best deal for my very own first car. State Farm is lucky to have such a great employee !!!"

"Hello this is Bernard Kunkel & i just wanted to recognize a few Agents in Alex Prodo State Farm 1st Jenny she went above & beyond to help me when my toes were amputated & money was tight. She put me on a plan which has helped me catch up & keep my insurance. She also showed me ways to get my payment lower with out losing much ins. 2ndJay when Jenny was busy & couldn't help me he steped right in with his knowledge & got things taken care of. 3. The newest member to the team Edwin helped me yesterday.He helped like he had been there forever So with this team at her side i truly believe Ms Prado will be one of the leading State Farm offices in Dallas in no time."

"(Translated by Google) My husband and I just insured our vehicles with State Farm. The representative who attended me was Jair Meraz, in addition to being a very pleasant and polite young man, he has been totally diligent in each of the requirements that I asked of him. He explained each process for my new insurance policy in detail, and the process was very quick and easy. I am extremely grateful, and I appreciate your quality care. Recommended (Original) Mi esposo y yo acabamos de asegurar nuestros vehículos con State Farm. El representante que me atendió fue Jair Meraz, además de ser un joven muy agradable y educado, ha sido totalmente diligente en cada uno de los requerimientos que le pedí. Me explicó en detalle cada proceso para mi nueva póliza de seguro, y el proceso fue muy rápido y sencillo. Estoy sumamente agradecida, y valoro su atención de calidad. Recomendado"

"Jair and Jenny are the most helpful insurance agents I have ever dealt with. They are honest and up front with everything. They actively look for the best rates and coverage annually and are always looking out for the customer. They are hard working professionals, but even more than that they are great people."

"Jair was very helpful when I called in to have my auto deductible lowered. He swiftly was able to give me the pricing and set up for it to be added changed upon my renewal date. He was courteous and polite throughout our interaction, and I will gladly call in for any additional needs that may arise in the future."

"The level of service I receive is top notch anytime I have a question they are quick to respond and have always given comprehensive information and offer additional support and if they are unable to fix it they are always happy to connect me with the right person or service that can 10 out of 10 definitely recommend 👍"

"Jay, I want to take this time to really show my complete appreciation to you in taking the time in giving me the best customer service! I know I'm a very complicated customer and also extremely hard to get a hold of. I appreciate you in not giving up on me and always making sure I'm up to date with my insurance. you show it through all the messages, emails, calls, and voicemails you send out. Like I mentioned over the phone thank you for reaching out to me through text message, it's alot easier and faster for me to get your notifications. I myself work in customer service, and can truly say Alex Prado has a keeper in her team!! 👏 Because of Jay and Alex I can honestly say I would recommend anyone in need of insurance!!!!"

"My husband and I started here with just one policy for auto. They’re so great and attentive that we put the decision for life insurance as well. Now I am telling friends and family about them. Any questions you have that you’re not familiar with they take the time to go over it with you. Literally, they put your interest at first. Jennifer has helped me the last couple times and she is great. The whole office is attentive, professional, respectful, and get things done."

"(Translated by Google) Super friendly, they called me to explain my policies in detail. The boy who attended me, Jay, clarified all my doubts, very kind, thanks for your help. (Original) Súper amables , me llamaron para explicarme mis pólizas detalladamente . El muchacho que me atendió Jay aclaro todas mis dudas muy amable gracias por su ayuda ."

"(Translated by Google) Excellent attention and above all great human quality. Alex made me feel like part of his family and each of the policies he recommended tailored to me and my family's needs. (Original) Excelente atención y sobre todo gran calidad humana. Alex me hizo sentir como parte de su familia y cada una de las pólizas que me recomendó se ajustaron a mis necesidades y las de mi familia."