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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jennifer Delgado

December 3, 2025

5  out of  5
rating by Jennifer Delgado
"I’ve had the pleasure of working with Alex Prado at State Farm, and my experience has been fantastic! She’s incredibly available, knowledgeable, and always willing to assist me in saving money on my business and personal policies. I highly recommend her services to anyone seeking coverage."
We responded:
"Thank you so much for your wonderful review! I am so happy to hear that we were helpful and made your experience easy and positive. It means a lot to us that you trust us with your business and personal coverage. If you ever need anything, don’t hesitate to reach out—we’re always here to help! I am thrilled to be your insurance partner! #AutoInsuranceinDFW #AlexPradoStateFarm "
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Ennajy Masoud Taher Abdulkhalek

December 2, 2025

5  out of  5
rating by Ennajy Masoud Taher Abdulkhalek
"More than 5 years and always Easy treat to make me happy and satisfied.. Thank you Edna"
We responded:
"Mr. Ennajy the WOW team would like to Welcome you to the State Farm Family. It is a pleasure to assist you."
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Carl Rodriguez

November 25, 2025

5  out of  5
rating by Carl Rodriguez
"Jay was the best answered all my questions. That I felt wow this company sounds great to work for I would really recommend this office!!!!!"
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Robin Hackett-Cristerna

November 25, 2025

5  out of  5
rating by Robin Hackett-Cristerna
"Alex and her team were amazing and explained everything and helped me understand the entire process."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Clifton Todd

November 16, 2025

5  out of  5
rating by Clifton Todd
"Anything I say, wouldn't be enough. Thanks Alex. Live long and prosper."
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Sharon Jordan

November 13, 2025

5  out of  5
rating by Sharon Jordan
"Respectful, persona, quality, immediate , guiding help I received."
We responded:
"Thank you so much for your heartfelt and wonderful feedback! We truly appreciate your kind words and are so glad that you felt respected, personally cared for, and well-supported with quality and prompt guidance. It means the world to our entire team to know that our efforts made a positive difference for you. We look forward to the opportunity to assist you again and continue providing the best service possible! #AlexPradoStateFarm #LifeofaStateFarmAgent #LikeaGoodNeighborAlexisThere "
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Juana Jaime

November 3, 2025

5  out of  5
rating by Juana Jaime
"I really appreciate Ale and her team!! She went above and beyond in helping me while she was out of the office and got Jay to help me with our home insurance! Not a lot of people take the time to do that anymore. This speaks highly of Ale and her staff!! They are awesome!!! 🤩"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you found our team respectful, personal, and helpful with quality and immediate guidance. Your feedback means a lot to us and motivates us to keep providing excellent service. We look forward to assisting you again! Thank you for choosing State Farm for over 29 years! We appreciate you deeply! #AlexPradoStateFarm #LifeofaStateFarmAgent "
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Ashley Rosales

October 31, 2025

5  out of  5
rating by Ashley Rosales
"I was recently looking for auto insurance and had the pleasure of speaking with Diana to go over the whole process, she was very kind and respectful making me feel very welcomed. Definitely happy with my experience couldn’t thank her enough by making this better of my understanding as a youthful driver. Will for sure recommend. 10/10 experience."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kimberly Rosales

October 30, 2025

5  out of  5
rating by Kimberly Rosales
"Diana is amazing! Best sales agent i’ve ever had.She’s super friendly, helpful, and really cares about her clients. She made it super easy to understand and got me the perfect coverage. Highly recommend her!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ashley Barillas

October 30, 2025

5  out of  5
rating by Ashley Barillas
"Diana was very kind and sweet, great customer service from her and the others !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Wayne

October 29, 2025

5  out of  5
rating by Wayne
"Alex and her team were always quick to help whenever I needed anything. Thankfully nothing ever happened where I needed to submit a claim but she was always there when I needed her. I had to move for work otherwise I would still be with her today."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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ivette davila

October 8, 2025

5  out of  5
rating by ivette davila
"Diana has the best customer service, so sweet & welcoming!"
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Amy Salinas

October 8, 2025

5  out of  5
rating by Amy Salinas
"I recently spoke with Diana about car insurance, and she was great to work with! She took the time to answer all my questions and helped me find the best option for what I needed. She made the whole process stress-free and easy to understand. Highly recommend her for anyone looking for quality assistance with insurance.!"
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Anai Vargas

October 8, 2025

5  out of  5
rating by Anai Vargas
"Diana was so helpful, excellent customer service."
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massimiliano Russo

October 7, 2025

5  out of  5
rating by massimiliano Russo
"Excelente!"
We responded:
"Muchas Gracias por permitirnos ayudarte con tu seguro de auto y gracias por la calificación alta. Alex Prado State Farm es un buen vecino! "
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Karen Gaytan

October 1, 2025

5  out of  5
rating by Karen Gaytan
"“Diana provided excellent service in helping me with my car insurance. She was professional, attentive, and very thorough in explaining my coverage. She made the process quick, easy, and stress-free. I highly recommend working with her if you’re looking for great insurance support.”"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Diana provided you with excellent service and made the insurance process smooth and stress-free. We’ll be sure to pass along your compliments to her. If you ever need assistance in the future, don’t hesitate to reach out! "
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Melissa Montelongo

October 1, 2025

5  out of  5
rating by Melissa Montelongo
"i spoke with diana on the phone and she was the best. she explained everything very well and was very kind as well. she was very patient and understanding i felt very comfortable speaking with her and asking her questions. diana is definitely the person i want to speak too if i have more questions."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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emilyn

October 1, 2025

5  out of  5
rating by emilyn
"I've recently had to pleasure to speak to Diana! Diana was very helpful, friendly, and answered all my questions. She was truly patient and attentive, listening to my needs and offering a solution. I highly recommend this service to anyone seeking amazing experience!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Diana provided you with excellent service and made the insurance process smooth and stress-free. We’ll be sure to pass along your compliments to her. If you ever need assistance in the future, don’t hesitate to reach out!"
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Eduardo Alaniz

October 1, 2025

5  out of  5
rating by Eduardo Alaniz
"“I had such a great experience working with Diana on my car insurance. She was patient, knowledgeable, and made sure I understood all my options. She really went above and beyond to make things simple for me. Thank you, Diana!”"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Diana provided you with excellent service and made the insurance process smooth and stress-free. We’ll be sure to pass along your compliments to her. If you ever need assistance in the future, don’t hesitate to reach out!” Diana is such a professional yet friendly representative of Alex Prado State Farm! "
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A Google User

October 1, 2025

5  out of  5
rating by A Google User
"Diana was great! She helped me get a quote fast and easy , and also helped me and talked me through the process to get my vehicle insurance."
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Jesús Hernandez

September 30, 2025

5  out of  5
rating by Jesús Hernandez
"Diana was very helpful and easy to talk with."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Sebastián Rodríguez

September 27, 2025

5  out of  5
rating by Sebastián Rodríguez
"Amazing service! Everyone is very professional, especially Jair , who helped me with my life policy ! 10/10"
We responded:
"Thank you Sebastian for getting your policy with Jaír from State Farm we value you and your family! 10/10 is the best rating! "
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Sam DeLeon

September 27, 2025

5  out of  5
rating by Sam DeLeon
"I recently had the pleasure of receiving assistance from an associate named Jay, and I must say, the service was outstanding. From the moment I was greeted, I felt valued and understood. They were incredibly attentive, patiently listening to my needs and offering solutions that went above and beyond my expectations. Jay’s expertise and dedication to ensuring my satisfaction were truly remarkable. I left feeling not just helped, but genuinely cared for. I highly recommend this service to anyone seeking a top-notch experience."
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Gustavo Vazquez

September 26, 2025

5  out of  5
rating by Gustavo Vazquez
"Jair is my go to person when it comes to my insurance needs. He provided me with excellent service and answered all my questions respectfully and quite fast. We discussed about the rates on my 2013 mustang, and I am definitely considering on switching!"
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Reuben Vazquez

September 26, 2025

5  out of  5
rating by Reuben Vazquez
"I had a fantastic experience working with Jay. If you’re looking for an agent who genuinely cares about their clients and goes above and beyond to provide excellent service, I highly recommend Jay."